MJO Wellbeing Services Ltd
Refund Policy
Refund and Cancellation Policy
Last updated: November 2025
1. Sessions and Programmes
All sessions and workshops are booked in advance.
If you need to cancel or reschedule, please give at least 24 hours’ notice.
Cancellations made with less notice may be charged in full unless otherwise agreed.
If MJO Wellbeing Services Ltd must cancel or postpone a session, any pre-paid fees will be carried forward or refunded in full.
2. Group Activities and Events
For group bookings, community events, or workshops, refunds are available up to 7 days before the start date.
After that time, refunds may only be offered in exceptional circumstances or if the space can be filled from a waiting list.
3. Online Payments
Where payment is made through an online platform or invoice, refunds will be processed using the same payment method within 7 working days of agreement.
4. Contact
For any questions about payments or refunds, please contact:
MJO Wellbeing Services Ltd