MJO Wellbeing Services Ltd
Privacy Policy
Privacy Policy
Last updated: November 2025
1. Who we are
MJO Wellbeing Services Ltd (Company No. SC808620) is based in Cawdor, Scotland.
We provide therapeutic support, coaching, and community wellbeing programmes for children, families, adults, and organisations.
We take privacy seriously and handle all personal information in line with UK data protection law.
MJO Wellbeing Services Ltd is registered with the Information Commissioner’s Office (ICO No. ZB823013).
2. What information we collect
We may collect:
• Contact details such as name, email, phone number, and address
• Background information relevant to therapeutic support, coaching, or wellbeing work
• Notes or records from sessions (kept securely and used only by the practitioner)
• Website enquiry details when you use our contact forms
3. How we use your information
We use the information you share to:
• Provide and manage our services
• Communicate with you about appointments or projects
• Keep required records for safeguarding, supervision, and quality assurance
• Meet legal or regulatory obligations
We will never sell or share your information for marketing.
4. Lawful basis for processing
We collect and process data based on one or more of the following:
• Consent – when you agree for us to hold and use your information
• Contract – to deliver the service you’ve requested
• Legal obligation – to meet safeguarding, tax, or record-keeping duties
• Legitimate interests – to run and improve our services
5. How we store information
All data is kept securely in password-protected or locked systems.
Session notes are stored separately from contact information and retained only for as long as necessary — normally up to 7 years (or as required by insurers or law).
After this time, information is safely deleted or destroyed.
6. Sharing information
We only share data if:
• You have given explicit consent, or
• We are required by law, or
• There is a concern about someone’s safety and disclosure is necessary to protect them.
Where appropriate, we may share limited information with referring schools or organisations to support continuity of care.
7. Your rights
You have the right to:
• Access a copy of the information we hold about you
• Ask us to correct, delete, or restrict use of your data
• Withdraw consent at any time
• Raise a concern with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled
To make a request, please contact us using the details below.
8. Cookies and website analytics
Our website may use basic cookies or analytics tools to understand how visitors use the site.
These do not collect personal data unless you choose to submit a form.
You can disable cookies in your browser at any time.
9. Contact us
MJO Wellbeing Services Ltd